Please read these Terms & Conditions carefully before registering or using any service offered by phcharm.com. By accessing the platform, you agree to be bound by the terms set out below.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and phcharm.com ("the Platform," "we," "us," or "our"). By creating an account, logging in, or using any feature of phcharm.com, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree, you must not use the phcharm.com platform.
These Terms govern your access to and use of the phcharm.com online casino platform, including all games, promotions, payment services, customer support, and any other features made available through the website or mobile interface.
By registering an account with phcharm.com, you expressly acknowledge that:
These Terms apply to all users of phcharm.com regardless of the device, browser, or method of access used. Continued use of the platform following any update to these Terms constitutes acceptance of the revised Terms.
Access to phcharm.com is strictly restricted to individuals who are twenty-one (21) years of age or older, in accordance with the regulations of the Philippine Amusement and Gaming Corporation (PAGCOR) governing online casino gaming in the Philippines. It is a criminal offence under Philippine law for persons under the age of 21 to participate in casino-style gambling.
Age Restriction: phcharm.com operates a strict 21+ policy. Any account found to belong to a person under 21 years of age will be immediately suspended, all winnings forfeited, and deposits returned at the sole discretion of phcharm.com.
phcharm.com is intended for use by residents of the Philippines. It is your sole responsibility to ensure that online casino gaming is lawful in your jurisdiction before registering or playing. phcharm.com makes no representation that its services are appropriate or available in locations outside the Philippines.
phcharm.com reserves the right to request identity documents at any time to verify your age and identity. Acceptable documents include a valid Philippine government-issued ID (e.g., PhilSys National ID, passport, driver's license, SSS ID, UMID, or voter's ID). Failure to provide satisfactory documentation within the requested timeframe may result in account suspension and withholding of funds pending verification.
Each individual may hold only one (1) registered account on phcharm.com. Duplicate accounts are strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any balances held therein.
To access real-money games on phcharm.com, you must complete the registration process by providing accurate, current, and complete information, including your full legal name, date of birth, residential address in the Philippines, and a valid email address.
You are solely responsible for maintaining the confidentiality of your phcharm.com login credentials, including your username and password. You must not share your login details with any third party. phcharm.com will never ask for your password via email, live chat, or telephone. Any activity conducted through your account will be deemed to have been carried out by you.
If you suspect that your account has been accessed without your authorization, you must notify phcharm.com immediately via the support channel. phcharm.com shall not be liable for any losses arising from unauthorized account access where you have failed to take reasonable steps to protect your credentials.
You must ensure that all information held on your phcharm.com account is accurate and up to date at all times. phcharm.com reserves the right to suspend or close accounts where information is found to be false, misleading, or incomplete. Withdrawal requests may be delayed or declined where account information cannot be verified.
phcharm.com supports the following payment methods for deposits and withdrawals by Philippine-based players:
All transactions are denominated in Philippine Peso (PHP / ₱). phcharm.com does not accept cryptocurrency deposits or credit card gambling deposits, in compliance with current Philippine payment regulations.
Deposits are credited to your phcharm.com account balance upon confirmation of receipt. phcharm.com is not responsible for delays caused by third-party payment processors. The minimum deposit amount is ₱100 unless otherwise stated in a specific promotion.
Withdrawals are processed to the same payment method used for the most recent deposit, subject to verification requirements. The minimum withdrawal amount is ₱200. phcharm.com reserves the right to conduct identity and source-of-funds verification before processing any withdrawal. Processing times vary by payment method but phcharm.com endeavors to process approved withdrawals within one (1) business day.
phcharm.com is committed to compliance with Philippine anti-money laundering laws, including the Anti-Money Laundering Act (AMLA) as amended. phcharm.com may request documentation to verify the source of funds deposited into your account. Suspicious transactions will be reported to the appropriate Philippine authorities as required by law.
All bonuses, free spins, cashback offers, and promotional credits offered by phcharm.com are subject to specific terms and conditions that will be communicated at the time the promotion is offered. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.
Bonus funds are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering requirement will be clearly stated for each promotion. phcharm.com reserves the right to void bonus funds and any winnings derived therefrom where wagering requirements have not been met or where bonus abuse is suspected.
phcharm.com prohibits bonus abuse, including but not limited to: creating multiple accounts to claim bonuses more than once, using automated software to meet wagering requirements, or colluding with other players to exploit promotional offers. Accounts found to be engaged in bonus abuse will be suspended and all associated balances forfeited.
phcharm.com reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Promotions are available to eligible players only and may be subject to geographic, time, or game restrictions.
All games available on phcharm.com use certified random number generators (RNG) that have been independently tested and verified for fairness. The published return-to-player (RTP) percentages for each game reflect the theoretical long-term average and do not guarantee individual session outcomes.
In the event of a technical malfunction, system error, or game interruption, phcharm.com reserves the right to void affected bets and refund the wagered amount to the player's account balance. phcharm.com shall not be liable for any losses arising from technical failures beyond its reasonable control.
If you believe a game result is incorrect, you must notify phcharm.com support within seventy-two (72) hours of the disputed event. phcharm.com will investigate the matter and its decision shall be final and binding. Game logs and server records maintained by phcharm.com shall be the definitive record of all game outcomes.
Minimum and maximum bet limits apply to all games on phcharm.com and are displayed within each game interface. phcharm.com reserves the right to impose individual bet limits on any account at its sole discretion.
The following conduct is strictly prohibited on phcharm.com and may result in immediate account suspension, forfeiture of funds, and referral to law enforcement authorities:
phcharm.com employs advanced fraud detection systems. Accounts identified as engaging in prohibited conduct will be suspended without prior notice and all funds held pending investigation.
phcharm.com is committed to promoting responsible gaming practices among all Filipino players. We recognize that gambling can become harmful for some individuals and we have implemented a range of tools and resources to help players maintain control over their gaming activity.
The following tools are available to all registered phcharm.com players and may be activated by contacting our support team or through your account settings:
Players who wish to self-exclude from phcharm.com must contact our support team directly. Once a self-exclusion request is processed, it cannot be reversed during the elected exclusion period. phcharm.com will use reasonable efforts to enforce self-exclusion but cannot guarantee that access will be prevented across all devices and browsers. Players who have self-excluded must not attempt to circumvent the exclusion by registering a new account.
phcharm.com strongly encourages players with minors in their household to use parental control software to prevent underage access to gambling websites. Access to phcharm.com is strictly limited to persons aged 21 years and above.
Gambling is addictive. Know when to stop. If you feel that your gambling is becoming a problem, please visit our Responsible Gaming page for support resources and self-help tools.
phcharm.com collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering with phcharm.com, you consent to the collection and processing of your personal data as described in the Privacy Policy.
phcharm.com complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. Your personal data will not be sold to third parties. Data may be shared with regulatory authorities, payment processors, and fraud prevention services as required by law or necessary for the operation of the platform.
phcharm.com uses SSL encryption across the entire platform to protect data transmitted between your device and our servers. You have the right to access, correct, and request deletion of your personal data, subject to legal retention requirements. Please refer to the Privacy Policy for full details on how to exercise your data rights.
All content on the phcharm.com platform, including but not limited to text, graphics, logos, game interfaces, software, audio, video, and the overall design and layout of the website, is the exclusive property of phcharm.com or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the phcharm.com platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:
Any unauthorized use of phcharm.com intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by phcharm.com.
phcharm.com endeavors to maintain continuous platform availability but does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled and unscheduled maintenance may result in temporary unavailability of the platform.
To the fullest extent permitted by applicable Philippine law, phcharm.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of opportunity, even if phcharm.com has been advised of the possibility of such damages.
In any event, the total aggregate liability of phcharm.com to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your phcharm.com account in the thirty (30) days immediately preceding the event giving rise to the claim.
phcharm.com shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, acts of government, power failures, internet outages, or other force majeure events.
phcharm.com reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in circumstances including but not limited to:
You may close your phcharm.com account at any time by contacting our support team. Upon closure, any remaining balance in your account (after deduction of applicable bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to verification requirements.
Upon termination of your account, your licence to use the phcharm.com platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property rights, limitation of liability, and governing law — shall continue to apply.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
Any dispute arising out of or in connection with these Terms that cannot be resolved amicably between the parties shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines. Players who are residents of the Philippines agree to submit to the personal jurisdiction of such courts.
phcharm.com operates in compliance with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Players acknowledge that PAGCOR's rules and regulations form part of the regulatory context within which phcharm.com operates.
phcharm.com reserves the right to amend, update, or replace these Terms at any time. When material changes are made, phcharm.com will notify registered players via email or a prominent notice on the platform. The date of the most recent revision will be indicated at the top of this page.
Your continued use of the phcharm.com platform following the publication of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must cease using the platform and may close your account in accordance with Section 12.2.
It is your responsibility to review these Terms periodically to stay informed of any updates. phcharm.com recommends bookmarking this page and checking it regularly.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the phcharm.com support team through the following channel:
Customer Support: Available 24/7 via live chat on the phcharm.com platform.
For written correspondence, you may reach us at: [email protected]
phcharm.com aims to acknowledge all written inquiries within one (1) business day and to resolve complaints within five (5) business days. For complex matters, a resolution timeline will be communicated to you upon acknowledgment of your inquiry.
For responsible gaming support and self-exclusion requests, please visit our dedicated Responsible Gaming page or contact support directly via live chat.
These are the principles that underpin every clause in our Terms & Conditions — not just legal obligations, but genuine commitments to every Filipino player on phcharm.com.
Every rule in these Terms is written to be clear and fair. phcharm.com does not hide conditions in fine print. We want every Filipino player to understand exactly what they're agreeing to before they play.
Your phcharm.com account is protected by SSL encryption, strict identity verification, and a dedicated fraud detection system. Your funds and personal data are safeguarded at every step.
phcharm.com operates in full compliance with Philippine law, including PAGCOR regulations, the Data Privacy Act of 2012, and the Anti-Money Laundering Act. Filipino players can trust that phcharm.com is a legitimate, accountable platform.
Withdrawal terms are clearly stated and consistently applied. phcharm.com processes approved withdrawals promptly, with no hidden fees or unexplained delays. GCash and PayMaya withdrawals are typically completed within hours.
Our Terms embed responsible gaming protections at every level — from the 21+ age requirement to self-exclusion tools and deposit limits. phcharm.com takes player welfare seriously, not just as a legal requirement but as a core value.
Questions about these Terms? Our support team is available around the clock via live chat. We're here to explain any clause, resolve any dispute, and ensure that every phcharm.com player feels heard and supported.
Now that you've reviewed our Terms & Conditions, you're all set. Join thousands of Filipino players enjoying over 1,000 games, GCash deposits, and fast payouts at phcharm.com.
21+ only · Gambling is addictive. Know when to stop. · PAGCOR Compliant